Shipping policy

Thank you for shopping with The Timeless Thread. We take great care in curating and packaging your jewelry to ensure it arrives in perfect condition.

​Processing Times

​Orders are typically processed and prepared for shipment within 1–3 business days.

​During peak seasons or promotional events, please allow for slight delays.

​Shipping Rates & Delivery Estimates

​Standard Shipping: Delivered within 5–7 business days.

​Expedited Shipping: Delivered within 2–3 business days.

​Shipping costs are calculated at checkout based on your delivery address and the weight of your items.

​Order Tracking

​Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package’s journey.

​International Shipping

​We currently ship within the United States. [Note: If you plan to ship elsewhere, you can add: "We also offer international shipping to select countries; rates and delivery times will be calculated at checkout."]

​Damaged or Lost Packages

​We want you to love your purchase. If your item arrives damaged, please contact us within 48 hours of delivery with photos of the item and the packaging, and we will work to resolve the issue promptly